Rising Sun Cycles LLC
Racer's Parts in Racer's Time

(508) 837-6115
 US Importer of

Products of Suzuka Japan


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LEGAL / PRIVACY  
 

PRIVACY POLICY

Rising Sun Cycles, LLC (hereafter "RSC") is strongly committed to your privacy. We do not sell, rent or exchange customer information. We will collect and use information through our website www.rscycles.com only in the ways disclosed in this privacy policy.

Information Collection and Use

RSC is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy.  RSC collects information from our users at several different points on our website.
 

Order
We request information from the user on our order form.  Here a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date).  This information is used for billing purposes and to fill customer’s orders.  If we have trouble processing an order, this contact information is used to get in touch with the user.


Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user.  Usage of a cookie is in no way linked to any personally identifiable information while on our site.  Once the user closes their browser, the cookie simply terminates.  For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site.  If a user rejects the cookie, they may still use our site.  Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Some of our business partners may use cookies on our site (for example, advertisers).  However, we have no access to or control over these cookies.


Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.  IP addresses are not linked to personally identifiable information.


Sharing
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.


Links
This web site contains links to other sites. Please be aware that RSC is not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this Web site.


Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address.  RSC will automatically send the friend a one-time email inviting them to visit the site.  RSC stores this information for the sole purpose of sending this one-time email.  The friend may contact RSC at sales@rscycles.com to request the removal of this information from our database.

Join Our Email List
Email:  
For Email Marketing you can trust

Security
This website takes every precaution to protect our users’ information.  When users submit sensitive information via the website, your information is protected both online and off-line. 

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL.  While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.  All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.  Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.  ALL employees are kept up-to-date on our security and privacy practices.  

If you have any questions about the security at our website, you can send an email to  sales@rscycles.com .

 
Special Offers
Established customers will occasionally receive information on products, services, special deals, and/or a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

 
Site and Service Updates
We also send the user site and service announcement updates. Established customers are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.


Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such as your shipping address), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us.  This can usually be done at the customer information page or by emailing our sales@rscycles.com.  You can also send your request via snail mail to:

Rising Sun Cycles
PO Box 122, South Station
Fall River MA 02724-0122
USA


Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information.  For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists. 

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by emailing us at sales@rscycles.com. For sending in requests by post, please reference our address under "Correcting/Updating Personal Information."

Users of our site are always notified when their information is being collected by any outside parties.  We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.


Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.  If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.  Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.


Copyright © 2001, 2011 Rising Sun Cycles, LLC
RISING SUN CYCLES